Job Openings » IT SUPPORT STAFF
IT SUPPORT STAFF
by Walex Biz Nigeria LimitedTECH SUPPORT STAFF
Job Description
- Collect and document software requirements, proposals and design.
- Manage websites availability and subscriptions.
- Manage hosting and reseller platforms and client communications.
- Liaise between sales team, Tech team, and clients.
- Maintain customer relations, training and on-boarding.
- Manage tech-related office licenses, purchases and subscriptions.
- Document Service Level Agreements, Terms of Service and official information documents.
- Follow up on development time-frames and deadlines
- Manage all software repositories.
- Document daily reports.
Job Requirement
- OND, HND, or B.Sc in Computer Science or any related field.
- At least 1-2 year experience working in a tech firm
- Knowledge of Web hosting, WHM, WHMCS , hosting reseller platform & software development cycle is a MUST.
- Basic knowledge of programming is an added advantage.
- Excellent communication & time- management skills
- Great poise & appearance.
- Ability to work in a fast paced environment.
- Excellent documentation skills.
- Must be resident in Abuja